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For who For Housing Corporations
centertest

“Our new partnership with the contractor has resulted in a significant reduction in administration costs and complaints with both the contractor and us, this is confirmed by the residents who rate the joint service higher!”

– Director housing corporation

For housing corporations

Housing corporations play a crucial role in providing sufficient housing. This is in line with the desire to contribute to a sustainable and inclusive society. It is not just about housing, the ambition is to continue to support a society made up of safe neighbourhoods and districts. A society in which participation, togetherness and social cohesion are stimulated. Cooperation is one of the critical success factors.

iPM Partners helps to improve this cooperation, which results in the development of teams and talents.

Housing

Real estate

“The process around repairs could be simpler and more customer-oriented. Cooperation in the chain was greatly improved (with targeted customer interventions) and together we realized savings of half a million euros and higher customer satisfaction.”

– Property Manager

Housing

Real estate

“The process around repairs could be simpler and more customer-oriented. Cooperation in the chain was greatly improved (with targeted customer interventions) and together we realized savings of half a million euros and higher customer satisfaction.”

– Property Manager

Housing

Era Contour

In this programme, we have linked the customer interaction moments (the customer journey) to the customer chains. In order to be successful, you need more than just a set-up of customer interaction moments.

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Housing

Era Contour

In this programme, we have linked the customer interaction moments (the customer journey) to the customer chains. In order to be successful, you need more than just a set-up of customer interaction moments.

Watch the video
Housing

Housing

“Because of their knowledge of both processes, systems and their vision on change, the people of iPM Partners are very much appreciated by both our employees and chain partners.”

– Manager Housing

Housing

Housing

“Because of their knowledge of both processes, systems and their vision on change, the people of iPM Partners are very much appreciated by both our employees and chain partners.”

– Manager Housing

Housing

Poort 6

Poort 6 is a housing corporation that invests in housing and neighbourhoods. Of course, this is all about people. Together with Poort 6, iPM Partners made sure that cooperation is better than ever!

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Housing

Poort 6

Poort 6 is a housing corporation that invests in housing and neighbourhoods. Of course, this is all about people. Together with Poort 6, iPM Partners made sure that cooperation is better than ever!

Watch video
Housing

Rental and Customer Service

“Due to a merger, our organisation had to deal with two types of work processes and associated employees. The approach and guidance of iPM Partners has helped to turn two divergent sub-teams into one cohesive team. The team has a daily meeting with our contractors, ensuring we collaborate optimally to serve the residents well each day.”

– Team leader Rental and Customer & Service

Housing

Rental and Customer Service

“Due to a merger, our organisation had to deal with two types of work processes and associated employees. The approach and guidance of iPM Partners has helped to turn two divergent sub-teams into one cohesive team. The team has a daily meeting with our contractors, ensuring we collaborate optimally to serve the residents well each day.”

– Team leader Rental and Customer & Service